PBL is a challenging but rewarding work environment that provides excellent learning opportunities and room to grow.

For over 35 years Pacific BioLabs has been delivering high-quality testing services to companies in the medical device, pharmaceutical, and biotech industries. A 401(k) plan allows employees to share in the success they help create. As a family-run company, we are highly flexible and non-bureaucratic. Pacific BioLabs offers a strong compensation and benefits package with performance bonuses.

We are always on the lookout for qualified and talented individuals willing to join the PBL team. If you feel you are qualified please submit your resume along with your salary history.

Please direct your resumes to:

Human Resources Department
Pacific BioLabs
551 Linus Pauling Drive
Hercules, CA 94547

or use the email at the bottom of each ad. Resumes can also be faxed to (510) 964-0551, attention: Human Resources

Current Job Opportunities:


QUALITY ASSURANCE AUDITOR

POSITION OVERVIEW:
The Quality Auditor in the Quality Assurance department supports activities related to quality systems.  The primary duty of this position is review of data and reports, as well as observation of testing activities (toxicology, microbiology, cytotoxic and analytical chemistry).

RESPONSIBILITIES:

  • Perform investigations, inspections, and assessments
  • Document control and archive activities
  • Review and approve calibration activities
  • Perform internal audits
  • Complaint response
  • Assist in the conduct of client audits and in responses to audit reports
  • Participate in quality improvement projects
  • Train staff on issues pertaining to regulatory compliance
  • Assist Study Directors in areas relating to quality
  • Review data generated by technical departments
  • Review and approve deviations and investigations
  • Review and approve company SOPs

QUALIFICATIONS:

  • Strong knowledge of GLP, GMP, GCP regulations and guidances for US and international agencies
  • Proven technical writing skills
  • Computer skills, including familiarity with Word, Excel, PowerPoint, and Adobe Acrobat
  • Strong interpersonal skills
  • Familiarity with trending of data
  • Ability to handle multiple tasks and to prioritize work schedule
  • Must be able to communicate complex ideas
  • Job requires mobile use of hands and arms and ability to lift 30 pounds.
  • Job requires mobility through laboratory spaces
  • Must be capable of working at a desk and computer terminal for up to three hours at a time, and for up to eight hours on a given day
  • Must be capable of sustained concentration over printed materials for several hours at a time

EDUCATION/EXPERIENCE: 
B.S. in scientific discipline preferred.

TO APPLY
Email a resume and a cover letter to Assistant@PacificBiolabs.com.


CLIENT SPECIALIST

The Client Specialist (CS) is a full-time, on-site position to support testing department client account operations. This position will work closely with Pacific BioLabs Testing Department Heads and Business Development in ensuring that Client/Sponsor testing needs are met. The duties of the CS include 1) supporting the Client Account Manager in quote creation and quote follow-up and 2) department log-in and study file preparation.

DUTIES AND RESPONSIBILITIES:

SERVICE RESPONSIBILITIES TO CLIENTS

  • Follow-up on non-binding estimates and formal quotes with clients on behalf of Client Account Managers
  • Prepare formal quotes on behalf of Client Account Managers for potential and active clients
  • Assist in the invoicing and billing process
  • Deliver highest level of customer service to promote client retention

INTERNAL SERVICE RESPONSIBILITIES

  • Perform sample verification process at sample receipt per PBL SOPs
  • Perform department log-in and prepare study files according to regulatory treatment and PBL SOPs
  • Process and send samples out for subcontracted work when applicable
  • Assist in protocol preparation for routine tests
  • Track status of testing department studies (project management) for timelines (study completion)
  • Perform (as needed) word processing in support of Protocol generation for testing department studies
  • Assist with facilitating the completion of agreements (MSAs, NDAs, and SOWs)

TECHNICAL RESPONSIBILITIES

  • Maintain active databases with current client information
  • Acquire proficiency in database searches and data exports
  • Maintain testing department document templates for study-specific protocols (if applicable)

ADMINISTRATIVE RESPONSIBILITIES

  • Adhere to personnel policies as specified in the Employee Handbook
  • Adhere to relevant SOPs governing documentation
  • Comply with SOPs pertaining to the handling of client complaints
  • Participate in general staff training sessions as these are scheduled
  • Participate as needed in company-wide projects designed to improve the overall effectiveness of PBL.

QUALIFICATIONS:

EDUCATION/EXPERIENCE

  • Four-year undergraduate degree (e.g. B.S. or comparable) with 1 year experience in a client-facing role preferred; degree in a relevant field (e.g. life sciences, communications) is a bonus.

TECHNICAL SKILLS

  • Must be proficient with computer database software (e.g. MS Office).
  • Must be proficient in typing.

INTELLECTUAL APTITUDE/CRITICAL THINKING SKILLS

  • Must have excellent organizational skills; must be able to prioritize diverse tasks.
  • Must possess solid critical thinking skills; must be able to anticipate and solve problems in a systematic manner.
  • Must be detail oriented; able to detect minor discrepancies in study related documents.

INTER-PERSONAL SKILLS

  • Excellent communication skills (written and verbal) required. Must be able to communicate complex ideas in easily understandable terms.  Must enjoy meeting and interacting with people when necessary.
  • Professional telephone manner essential.
  • Must be able to handle confidential information with discretion.
  • Must be able to work well with others and function as part of a team.
  • Must be able to work with persons of diverse background.

PHYSICAL ABILITIES

Reasonable accommodations will be made for persons with disabilities.

  • Job requires mobile use of hands and arms.
  • Must be able to work at a computer terminal for up to three hours at a time, and for up to eight hours on a given day.
  • Must be capable of spending up to three hours at a time on the telephone.

TO APPLY:
Email a resume and a cover letter to Assistant@PacificBiolabs.com.

 

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